Privacy Policy

Information We Collect

thalovexira collects information that you provide directly to us when creating an account, using our budgeting tools, or contacting our support team. This includes your name, email address, company details, and financial data that you choose to input into our platform.

How We Use Your Information

Your data helps us provide personalized budgeting insights, improve our platform functionality, and deliver customer support. We analyze usage patterns to enhance user experience and develop new features that better serve your departmental budgeting needs.

• Process your budget calculations and generate financial reports
• Provide technical support and respond to your inquiries
• Send important service updates and security notifications
• Improve our platform based on user feedback and usage analytics
• Ensure compliance with Canadian financial privacy regulations

Data Storage and Security

We store your information on secure servers located in Canada, using industry-standard encryption both in transit and at rest. Our security measures include multi-factor authentication, regular security audits, and strict access controls limited to authorized personnel who need the information to provide our services.

Your Privacy Rights Under Canadian Law

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have specific rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion of your account at any time.

• Access all personal information we have collected about you
• Request corrections to any inaccurate or incomplete data
• Delete your account and associated data within 30 days
• Withdraw consent for non-essential data processing
• Export your financial data in a standard format
• File a complaint with the Office of the Privacy Commissioner of Canada

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our platform, such as cloud hosting services and payment processors. These partners are bound by strict confidentiality agreements and can only use your data for specific services we've contracted them to provide.

We may also disclose information when required by Canadian law, such as responding to court orders or regulatory investigations, or to protect the security and integrity of our platform.

Data Retention

We keep your account information for as long as your account remains active. Financial data and budget history are retained for seven years to comply with Canadian business record-keeping requirements, unless you specifically request earlier deletion.

When you close your account, we begin our deletion process within 30 days. Some information may be retained longer if required for legal compliance, fraud prevention, or to resolve disputes.

Cookies and Tracking

Our platform uses essential cookies to maintain your login session and remember your preferences. We also use analytics cookies to understand how users interact with our features, which helps us improve the platform's usability.

You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality. We don't use advertising cookies or sell data to advertising networks.

Updates to This Policy

We review and update this privacy policy annually or whenever we make significant changes to our data practices. We'll notify active users via email at least 30 days before any material changes take effect.

Continued use of thalovexira after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account before they take effect.